FREQUENT

What is the Delivery Time After Placing an Order?

Once your order is completed, we will promptly ship it out. Our associated logistics company will pick up the items as soon as their transport is ready. Please note that house numbering will be shipped separately. This is because the parcel pod is pre-packed without the house numbering to facilitate easier transportation to our warehouse.

How your House Numbering will be Delivered?

After you purchase your parcel pod, we'll need to know the specific house numbering and lettering you want. This information will be used to create the labels that will be affixed to your parcel pod.

Here's how it works:

1. Place your order: Once you've selected your parcel pod, complete the purchase.

2. Provide your house numbering: Let us know the exact house number and any additional lettering you would like.

3. We'll send the labels: We'll create and ship the labels separately to your address. This will ensure they arrive on time for installation.

The process is simple and doesn't require any special skills. Once you receive the labels, you can easily affix them to your parcel pod after the installation has been completed. This will help expedite the delivery and installation process.

Can I have a Custom-built Pod?

For minimum quantity orders exceeding 50 units, custom-built units to specific dimensions are possible. However, for smaller quantities, the lack of economies of scale makes it challenging due to the need for reprogramming tooling and computer settings, as well as resource constraints.

If we choose to self-collect the ParcelPod from your locations, can we receive a reduced selling price?

Yes.

Could you provide an installation manual to guide my contractor during the installation process?

Yes, we will include it with the ParcelPod delivery. Stay tuned—we’ll be uploading a video demonstrating how it can be installed in real life.